What information do we collect?
We collect information from you when you place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside
parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
What is my shoe size in European?
If you buy a pair of Blackstone shoes and decide that they are not right for you, regardless of the reason, we are more than happy to take them back for a full refund. We only ask that the shoes are returned in the same condition that you received them.
Another option is to visit one of our retailers, www.endless.com. They offer free shipping both ways so you would even save the expense of returning the shoes.
We are the distributors for the USA and cannot sell outside our region. But don’t fret! We’ve been known to ship shoes to people who are on holiday in the US. Here are some other options:
Endless.com sends shoes to over 50 countries worldwide with free shipping on orders over $100.
Amazon also has different sites for many different countries. For example, in France you can purchase some Blackstone styles from Amazon
How do I clean my leather shoes and boots?
We Recommend to clean the upper with polishing sponge (neutral color, which contains oil) to clean the surface.
If there is dirt on the uppers, first clean it with a slightly wet cloth until clean then apply the polishing sponge.
Outsoles can also be clean by using slightly wet cloth then leave to dry.
How do I clean Python leather?
To clean the phyton leather, use soft brush and brush gently on the surface to clean the dirt.
Then you can use tone leather polish using asoft cloth to bring the color back .. Dab a little of the leather polish lotion to the cloth and then rub it gently on the upper.
I have a store and want to carry Blackstone, what do I do?
Contact James Gorsky, our National Sales Director. He will be happy to meet with you and discuss a partnership.